HOW TO IMPROVE EFFICIENCY OF RETAIL BRANCHES

Our client, on whom this case study is based is one of the leading banks in India. They wanted us to optimise their Customer Experience System. Their retail branches/centres and frontline employees were not functioning efficiently.https://www.youtube.com/watch?v=SHNqLtVL4N0&feature=youtu.beOur client, on whom this case study is based is one of the leading banks in India. They wanted us to optimise their Customer Experience System. Their

Automobile Car NPS Case Study Numr Research
HOW TO USE NPS® IN THE AUTOMOBILE INDUSTRY TO BOOST GROWTH

Our client is a leading automobile manufacturer in the country. They wanted to improve and optimise their customer feedback system. So, read the entire case study below- Our client is a leading automobile manufacturer in the country. They wanted to improve and optimise their customer feedback system.  So, read the entire case study below- CHALLENGES Essentially, Numr Research faced four main challenges.Particularly, our client wanted to establish a

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