Predict Customer Churn based on NPS® scores and feedback comments. Numr helps you predict which of your customers are most likely to switch to your competition using Machine Learning algorithms and Text Analytics.
Deploy Close Looping with our dynamic platform to prioritise and provide a differentiated service to your high-value customers.
Use Driver Analysis to understand the parts of customer experience that are responsible for creating loyalty in your customers.
Obtain rich, actionable insights by connecting customer feedback data with your internal CRM.
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Our client is a food delivery startup. They wanted us to prove that happier customers correspond to higher Revenue. Which means, they wanted us to calculate the monetary impact (in terms of overall Revenue) of making a customer happier (say, by X%).
Managing and growing a successful start-up is ripe with challenges from all sides. So here’s a list of 5 businesses that has successfully intertwined themselves with our Daily Routine.
Numr Research’s a fresh NPS survey about Indian eCommerce fashion sites like Amazon, Flipkart, Myntra, etc. uncovered some interesting insights about urban, Indian shoppers.